Privacy Policy

Desk ERP – Privacy Policy

Effective Date: This Privacy Policy becomes effective on the date the user accesses, installs, or uses Desk ERP services.

1. Introduction

Desk ERP (“we”, “our”, “us”) provides a cloud-based school management platform for schools, teachers, students, and parents.

This Privacy Policy explains how we collect, use, and protect user information.

2. Information We Collect

a) Information Provided by Schools

  • School name, address, contact details

  • Admin, teacher, student, and parent data

  • Academic records, attendance, and fee details

b) Information Collected Automatically

  • Device information (model, OS version)

  • App usage data

  • IP address and log data

c) Information Provided by Users

  • Login credentials

  • Messages, notices, and communications

3. How We Use Information

We use collected data to:

  • Provide and operate Desk ERP services

  • Enable communication between school, teachers, and parents

  • Improve system performance and user experience

  • Provide support and resolve issues

4. Data Ownership

  • All school-related data belongs to the respective school/institution.

  • Desk ERP does not claim ownership of school data.

5. Data Sharing

We do NOT sell or rent user data.

Data may be shared only:

  • With the respective school (for students/parents)

  • With authorized service providers (hosting, analytics)

  • When required by law or government authorities

6. Data Security

  • We implement reasonable security measures to protect data.

  • However, no system is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

  • Data is retained as long as the school uses Desk ERP services.

  • Upon termination, data may be deleted after a reasonable period.

8. User Responsibilities

Users are responsible for:

  • Maintaining confidentiality of login credentials

  • Providing accurate information

  • Using the platform responsibly

9. Children’s Privacy

  • Desk ERP is used by schools and may include student data.

  • Data is collected and managed under the control of the school.

  • Parents should contact the school for any data-related concerns.

10. Third-Party Services

Desk ERP may use third-party services (e.g., hosting, analytics).
We are not responsible for the privacy practices of such third parties.

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time.
Continued use of Desk ERP implies acceptance of updated policy.

12. Contact Information

For any privacy-related concerns:
Email: support@deskerp.in
Phone: +91 9415175267

By using Desk ERP, you agree to this Privacy Policy.